INBOUND

WE’RE AN EXTENSION OF YOUR TEAM

We provide first contact resolution to our customers,

whether it’s a general query or a complaint. An inbound call is not just answering a phone call, it’s a process of understanding the need of a customer and providing the best resolution to them.

Services we offer:

• Call Answering services
• Customer care services
• General Queries
• Pre-Post Query Assistance

We have a team of attuned,

passionate and positive customer care professionals who understand the local accent and excel in their interpersonal communication skills and they are highly skilled in handling customer support queries, including Complaints, Orders, Billing, and Account Inquiries.

• Escalations
• Feedback
• Account Management