INBOUND
WE’RE AN EXTENSION OF YOUR TEAM
We provide first contact resolution to our customers,
whether it’s general query or a complaint. An inbound call is not just answering a phone call, it’s a process of understanding the need of a customer and providing a best resolution to them.
Services we offer:
- Call Answering services
- Customer care services
- General Queries
- Pre-Post Query Assistance
We have a team of attuned,
passionate and positive customer care professionals who understands local accent and excel in their interpersonal communication skills and they are highly skilled in handling customer support queries, including Complaints, Orders, Billing and Account Inquiries.
- Escalations
- Feedback
- Account Management